The Network University? Technology, Culture and Organisational Complexity in Contemporary Higher Education

This paper discusses the concept of the network organisation in relation to the technologised university. Drawing upon the early findings of a study that examines the impact of information and communication technologies (ICTs) on both organisational and teaching and learning issues in five Australian universities, the authors discuss the way in which discourses of network technology have become articulated to a range of at times paradoxical agendas within higher education. The introduction of new technologies into organisations tends to be portrayed in either transformative or oppressive terms. The complexity of the university experience foregrounds the important role played by pre-existing organisational practices and narratives in determining the uses and meanings of ICTs in the organisational setting. These observations place into question the notion that the network organisation is a single coherent entity driven by a particular technological logic. Instead, it suggests that network technologies are socially embedded and therefore highly variable in their expression.