Süreç İyileştirmede Değişimin Üç Yüzü: Kaizen, Kaikaku, Kakushin

ABSTRACT Improvement means change. Today, it is more necessary than ever for an organization to change rapidly and adapt to changing customer needs. Almost every employee and manager in an organization faces the challenge of changing the way they do things today, tomorrow. For managers, this process is more daunting. Because the improvement practitioner will often face resistance (usually by employees) to change across the organization. Improvement requires continuous auditing of all business processes as it takes place throughout the organization or the supply chain. By making improvements, organizations create value not only for the customer, but also for the company and its employees. According to Tengler (2019), there are three basic approaches used in organizations to improve quality: The first is Kaizen, which is based on the principle of continuous improvement, the second is Kaikaku, which is based on a radical change, and the third is Kakushin, which is based on an innovation system. The primary channel of change is Kaizen. Most organizations are familiar with Kaizen (small continuous) changes aimed at eliminating unlearned beliefs and behaviors across the organization. The Kaizen Approach is the lifeblood of a Lean organization and a Lean management system. Kaikaku (transformation of the mind) and Kakushin (innovation), which signify great change or radical change, are equally important approaches in Lean transformation. Kaikaku is defined by Voehl (2014) as a series of Kaizen activities completed together that establish and demonstrate the existence of a Lean mindset. The Kakushin approach, which is a combination of innovation and Kaizen, is necessary for the growth of all companies. Easy to learn, implement, and teach to others, Kaizen, Kaikaku, and Kakushin are key improvement approaches that will show you how Lean can transform your organization. This study focuses on these three basic approaches. After giving detailed information about the three basic improvement approaches (Kaizen, Kaikaku and Kakushin), which are frequently used by organizations in our age, three approaches are compared in order to facilitate the practitioners. Key Words: Kaizen, Kaikaku, Kakushin