Quantitative Versus Emotional Demands Among Swedish Human Service Employees: Moderating Effects of Job Control and Social Support. — Natasja van Vegchel (2004) | RDL Network
Quantitative Versus Emotional Demands Among Swedish Human Service Employees: Moderating Effects of Job Control and Social Support.
International Journal of Stress Management 11(1): 21-40
Article 2004 English
Authors
NV
Natasja van Vegchel
JJ
Jan de Jonge
MS
Marie Söderfeldt
Abstract
1 min read
Thepurposeofthecurrentstudywastoconductalongitudinaltestofthemoderating effect of both job control and social support on the relationbetween job demands and burnout in human service work. To adapt thestudy to human service work, quantitative as well as emotional demandswereexamined.Alongitudinalsurveywitha1-yeartimeintervalyieldedapanelgroupencompassing2,255employeesfromtheSocialInsuranceOr-ganizationinSweden.Hierarchicalregressionanalyseswereused,control-lingfordemographicvariablesandtherelateddependentvariableatTime1.Theanalyseswereconductedforquantitativeandemotionaldemandssepa-ratelyandrevealedmaineffects.Slightlymoremaineffectswerefoundforemotional demands. In addition, 1 interaction effect was found betweenemotionaldemandsandjobcontrolwithregardtoemotionalexhaustion.In
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