Essentials of health care management

ORGANIZATION AND MANGERS Organization Theory and Health Services Management: The Managerial Role: MOTIVATING, LEADING, AND NEGOTIATING: Motivating People Leadership a Framework for Thinking and Acting Conflict Management and Negotiation: OPERATING THE TECHNICAL SYSTEM: Managing Groups and Teams Work Design Coordination and Communication Power and Policies in Health Services Organizations: RENEWING THE ORGANIZATION: Organization Design Managing Strategic Alliances Organizational Innovation and Change Organizational Performance Managing for Efficiency and Effectiveness: CHARTING THE FUTURE: Strategy Making in Health Care Organizations Creating and Managing the Future.