Challenges and Opportunities of Software-Based Production Planning and Control for Engineer-to-Order Manufacturing

This article aims to explore the use and implementation of software-based production planning and control (PPC) systems in variant-rich manufacturing environments, specifically in the engineer-to-order (ETO) manufacturing. A systematic literature review is conducted to identify, which PPC tools are used in the ETO business, how they should be implemented and the benefits and challenges associated with their use. The results indicate that such systems can be technically and economically advantageous, however application of existing systems off-the shelf solutions is not recommended. The literature suggests a structured approach for the implementation considering critical success factors and a well-planned process supported by the proposed framework. Most of the systems analyzed in the literature are Enterprise Resource Planning systems. Furthermore, the findings show four different areas of positive effects for the companies, such as improved production efficiency, improved planning efficiency, improved decision-making, and increased competitiveness. Additionally, five different kinds of challenges can be observed: Knowledge and expertise, Cost and resource management, Process and system flexibility, Data management and IT infrastructure and System usability and applicability.