The mobile payment services markets are currently under transition with a history of numerous tried and failed solutions, and a future of promising but yet uncertain possibilities with potential new technology innovations. At this point of the development, we take a look at the current state of the mobile payment services market from a literature review perspective. We review prior literature on mobile payments, analyze the various factors that impact mobile payment services markets, and suggest directions for future research in this still emerging field. To facilitate the analysis of literature, we propose a framework of four contingency and five competitive force factors, and organize the mobile payment research under the proposed framework. Consumer perspective of mobile payments as well as technical security and trust are best covered by contemporary research. The impacts of social and cultural factors on mobile payments, as well as comparisons between mobile and traditional payment services are entirely uninvestigated issues. Most of the factors outlined by the framework have been addressed by exploratory and early phase studies.
We investigate the equilibria of CIO work. We apply the punctuated equilibrium paradigm based socio-technical model as our theoretical basis. We use this model to visually describe the impacts of business interruptions (=punctuations) on IT executives' perceived equilibria of work. We enhance the punctuated model with constructs taken from Granovetter's social network theory to better understand social mechanisms influencing IT executives' perceptions. We examined empirically perceptions about the equilibria of work and the role of IT in business in a media company during the years 2010-16. We collected data with the interview data collection method by conducting several interview rounds. Interview findings revealed that the equilibria of work were seen differently at three organizational levels. Also, the role of IT in business and the responsibilities of IT functions were seen in varied ways. The punctuated socio-technical equilibrium model together with the constructs of Granovetter's social network theory offered insightful theoretical explanations for our findings.
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For this study we analyzed the factors that influence organizational IT deployment success. First, we identified potential factors, then hypothesized about the relationships among the factors and then integrated the hypotheses into a research model. Finally, we empirically evaluated the hypotheses and the entire research model. Special attention was placed on the Business-IT alignment, IT management and consistency of IT investments in relation to the changes in the economy, which is a novel factor introduced in this study. We used survey data of 212 responses collected from CxOs during an economic recession. Empirical results confirmed that all research model factors impacted positively on IT deployment success. Especially, according to our findings, business-IT alignment and high quality IT management are needed to achieve consistency of IT investments, and when achieved, the impact is positive on success.
This study investigates the establishment of voluntary inter-organizational IT governance between healthcare and social welfare organizations. Special attention is placed on the role of perceived IT cooperation benefits, a novel factor introduced in this research. First, IT governance research, the resource based view (RBV), transaction cost economics (TCE) and social psychology theories are discussed as the theoretical background of perceived IT cooperation benefits. In the case benefits were operationalized to concrete level statements and evaluated with an expert survey. Survey results and the statements were eventually used to justify a proposed IT governance arrangement engaging over 100 organizations. Empirical results revealed that the perceived IT cooperation benefits had a decisive role both in the commitment to prepare the proposal and in the acceptance and implementation of the proposal. Positive expectations regarding IT cooperation benefits were able to outweigh the negative trust issues which had resulted partly from previous failures to establish comparable arrangements. In the survey operationalized IT cooperation benefits were evaluated to be highly significant for the proposed arrangement. Variations in evaluations were unrelated to demographic, situational or behavioral variables.
Investing in quality was popular in the early 1990s. Several approaches were developed, but it seems that none of them provides a solution that is generally accepted and adequately detailed for both scientific and practical purposes within the IS field. We claim that most quality approaches concentrate too much on the technical and control oriented aspects of managing quality thus causing unsatisfactory results. There is a need and a demand for better quality practice that can be attained through cooperation between practitioners and researchers. This paper discusses these challenges to IS quality and presents some suggestions for bridging the gap.
No abstract is provided for this article.
No abstract is provided for this article.
